Returns & Exchanges

At Liquid London, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team at [email protected] with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original boxes to ensure they are protected during transit back to our studio.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized liquid courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.